Privacy Policy for Multiplay

Effective Date: 2nd August 2024

1. Introduction

Welcome to Multiplay ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app.

This privacy policy applies to the Multiplay app and is linked from the app's store listing on the Play Store, as well as available within the app itself.

2. Entity Information

The entity responsible for the data processing activities described in this policy is the developer listed on the Google Play Store, which is Multiplay.

3. Information We Collect

When you use Multiplay, we may collect the following types of information:

Personal Information: This includes your name, email address, and any other information you voluntarily provide when registering or interacting with our app.
Usage Data: We collect information about how you interact with the app, including your IP address, device information, and usage patterns.
Location Data: If you enable location services, we may collect and use your location data to enhance the app’s functionality.

4. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services.
To personalize and improve your experience with the app.
To communicate with you, including sending updates, notifications, and promotional content.
To analyze usage and trends to improve our app.
To detect, prevent, and address technical issues.

5. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

With Service Providers: We may share your information with third-party vendors to help us operate our app, such as hosting services, analytics providers, and payment processors.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Handling and Security

We implement secure data handling procedures for personal and sensitive user data. This includes encryption where applicable, access controls, and regular reviews of our security practices.

Your personal data is stored on secure servers. While we strive to protect your information, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention and Deletion Policy

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data by contacting us at app@multiplay.co.nz.

8. User Rights

You have the following rights regarding your personal data:

The right to access the personal information we hold about you.
The right to request correction or deletion of your personal information.
The right to object to or restrict the processing of your data.
The right to withdraw consent at any time, where we are processing your data based on consent.

9. Third-Party Links

Multiplay may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites.

10. Children’s Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us so we can take appropriate actions.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app, and we encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: app@multiplay.co.nz